Updates, changes & website maintenance

Our managed website service watches over your website 24/7

your mate that does website design & maintenance

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Proactive support & website maintenance

The modern website needs a little bit of love every couple of days. 

This is because websites are run by complex software that is always being updated and improved.  As a dedicated website service, we stay up to date with all the latest improvements and updates, to ensure your website is always online and performing perfectly. 

We offer a complete range of services including quick repairs, style-refresh, ongoing maintenance and complete style updates.

Ongoing care & maintenance

With a little bit of systematic website maintenance each week, we’ll stop small issues or software updates from snowballing into larger technical problems. 

Automated monitoring

By subscribing to our monthly care & maintenance service, our advanced software will be watching over your website 24-hours a day.  This works like constant protection against downtime or brute force attacks.

We also provide hardened security software, to protect you from unauthorised access and threats of attack from malware. 

Our automated monitoring will keep you online and open for business, and eliminate the reputational issues associated with an unwanted failure or  hostile take-over.

Systematic maintenance

All websites need a little bit of love to make sure everything is running smoothly. 

We log in every couple of days we undertake small updates to things like the plug-ins, software and the site’s operating platform. As we go, we make sure everything is working correctly and fix any unforeseen issues that occur after an update.

Our systematic maintenance will save you the annoying hassle of logging in each day and checking the website yourself.

Choose from two levels of care & mainteance

Standard

All the essentials
$ 65
Monthly
  • Essential updates
  • Uptime monitoring
  • Security scan
  • Firewall protection
  • Cloud back up (monthly)
  • Traffic & analytics
  • Small content edits
  • Strategic advice
  • Digital support

Premium

Complete care and holistic support
$ 129
Monthly
  • Essential updates
  • Uptime monitoring
  • Security scan
  • Firewall protection
  • Cloud back up (daily)
  • Traffic & analytics
  • Small content edits
  • Strategic advice
  • Digital support

– Includes GST and subject to terms and conditions –

Our web support services

Below are the features we pack into your monthly website care plan.  This forms a part of our managed website services.

Essential Care

Essential Updates

Every day, we will systematically monitor your sites’ operating platform and complete all of the necessary updates to things like the core files, themes and plug-ins. When needed we’ll run all the necessary updates, to ensure everything is running smoothly.

Uptime Monitoring

Our automated software will actively monitor your website 24/7 365. And should the site go offline, we’ll be notified, so that we can jump straight in to rectify the situation. This is absolute piece-of-mind that your digital shopfront is not going to suffer extended downtime.

Security Scan

We will implement hardened security software to reinforce the protection of your site.  We will also regularly scan your site for malware and known vulnerabilities, and take small actions to prevent a breach.

Increased Performance

Firewall Protection

We add an extra layer of security and firewall protection to reduce the chances of an unwanted attack.  This includes real-time, monitoring and notification which help us quickly respond to any issues.

Cloud Backup

We provide incremental backups of your complete website, to make sure there’s always a recent copy nearby.  Select from monthly or daily backups to suit your individual needs.

Traffic & Analytics

By keeping an eye on your site’s traffic, we’ll provide an overview of your website’s monthly visitors. This will help you track trends and patterns, and help you measure the performance of your digital marketing.

Premium Support

Content Edits

Just send through a request, with your small content and we’ll take care of publishing.  This includes small edits or changes to text & headings, to ensure your messages stay up to date.

Strategic Advice

 Each month, we can provide you with a monthly snippet of strategic advice regarding improvement opportunities for things like page design, traffic generation, SEO and content creation.

Digital Support

Perfect for the small business owner, sole trader or entrepreneur, we will be available to advise you on other digital and tech-related subjects like business administration tools, digital trends, software and hardware.

Need some web support?

We are very happy to offer a no-obligation free consultation, during which we can discuss your website and any objectives you have for the future.

Simply complete the below contact form and we’ll get in touch.

Got a specific problem to overcome?
We can fix your website