Updates, changes & website maintenance

Our managed website service watches over your website 24/7 –  Hobart, Tasmania

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Proactive support & website maintenance

The modern website needs a little bit of love every couple of days. 

This is because websites are run by complex software that is always being improved.  As a dedicated website service, we’re across all the latest improvements and updates, to ensure your website is always online and performing perfectly. 

We offer a complete range of services including quick repairs, style-refresh, ongoing maintenance and complete style updates.

Ongoing care & maintenance

With a little bit of systematic website maintenance each week, we’ll stop small issues or software updates from snowballing into larger technical problems. 

Automated monitoring

By subscribing to our monthly care & maintenance service, our advanced software will be watching over your website 24-hours a day.  This works like constant protection against downtime or brute force attacks.

We also provide hardened security software, to protect you from unauthorised access and threats of attack from malware.

Our automated monitoring will keep you online and open for business, and eliminate the reputational issues associated with an unwanted failure or hostile take-over.

Systematic maintenance

All websites need a little bit of love to make sure everything is running smoothly. 

We log in every couple of days and undertake small updates to things like the plug-ins, software and the site’s operating platform. As we go, we make sure everything is working correctly and fix any unforeseen issues that occur after an update.

Our systematic maintenance will save you the annoying hassle of logging in each day and checking the website yourself.

Choose from three levels of care & maintenance

Small

Just the basics for a small website
$ 45
Monthly
  • For a website with 1 - 4 pages
  • Small content edits
  • Essential updates
  • Uptime monitoring
  • Cloud back up (monthly)
  • Security scan
  • Firewall protection
  • Direct access to tech support

Standard

All the essentials for a regular website
$ 65
Monthly
  • For a website with 5-15 pages
  • Small content edits
  • Essential updates
  • Uptime monitoring
  • Cloud back up (monthly)
  • Security scan
  • Firewall protection
  • Direct access to web support

Premium

Complete care for larger websites
$ 109
Monthly
  • For large, complex websites
  • Small content edits
  • Essential updates
  • Uptime monitoring
  • Cloud back up (daily)
  • Security scan
  • Firewall protection
  • Direct access to web support

– Includes GST, subject to terms and conditions –

Our web support services

Below are the features we can pack into your monthly website care plan.

Essential Updates

We systematically monitor your website’s operating platform and complete all of the necessary updates to things like the core files, themes and plug-ins. 

Content Edits

Just send through a request, with your small content and we’ll take care of publishing.  This includes small edits or changes to text & headings, to ensure your messages stay up to date.

Uptime Monitoring

Our software will actively monitor your website 24/7 – 365. Should the site go offline, we’ll be notified, so that we can quickly rectify the situation. This is absolute piece-of-mind.

Cloud Backup

We provide incremental backups of your website, to make sure there’s always a recent copy nearby.  Select from monthly or daily backups to suit your individual needs.

Security Scan

We implement hardened security software to reinforce the protection of your site, including regular scans of your site for malware and known vulnerabilities, and actions necessary to prevent a breach.

Firewall Protection

We add an extra layer of security and firewall protection to reduce the chances of an unwanted attack.  This includes real-time, monitoring and notification which help us quickly respond to any issues.

Digital Support

We’re available to support you through any technical issues or advise you on tech-related subjects like business administration tools, digital trends and digital marketing.

Coaching

At an additional cost, we’re happy to offer extra coaching, training and support to help you independently run your online business or webshop.

Need some web support?

We are very happy to offer a no-obligation free consultation, during which we can discuss your website and any objectives you have for the future.

Simply complete the below contact form and we’ll get in touch.