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Privacy

All the important details about your data

Privacy Policy

We are obliged to follow the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (Privacy Act) – Australia, the EU Privacy Policy (GDPR) – Scandinavia and Europe, and industry position papers written on the subject of digital privacy.

Cookies

Our site uses cookies to help improve the speed and performance of your experience. Cookies are small files that are stored by the website, on your computer. They help “remember” you or your individual journey each time you visit a site and save small amounts of information to reduce loading times, for example. If a web site does not use cookies, you will be perceived as a new visitor each time you arrive at the site. Cookies can be very useful in the sites you visit regularly.

With regards to Google Analytics, the cookie files contain information that is used by Google to keep statistics on how many people visit each page, how long they are on one page, what other pages they open and what country they are located in. In addition, they record things like, pages or links copied and shared by users, on their social media channels. These statistics are stored anonymously, but in most cases include a record of the IP address from where the user originated.

Cookies can be reset or cleared from your browser at any time, by following the instructions provided by the browser provider.

As our site is very simple and anonymous in the way that it collects data, we have arrived at a position in consultation with the regulations, that this site does not require an active pop up or acknowledgement of cookies. It is for this reason, we have excluded a pop up from the arrival sequence of this site.

 

Direct enquiries

Any direct email enquiries via our contact forms are first stored within our email inbox. If you become a customer, this information is transferred to our customer records platform.

 

External data handling

In some cases, we may use another company or software to store and handle data about you. We call this a data processor. In cases where we use data processors, we must ensure that we have entered into data processor agreements that regulate how the data processor can process data that is made available.

The standard for this is that the agreement with the data processor can only process personal data on our behalf and for clearly defined purposes.

These are reputable, secure services that we use to operate our business, for example, Xero for accounting and WordPress for our website platform.

Further information about external data handling can be obtained by contacting us directly.

 

Privacy concerns

Should you have any questions or concerns about our privacy policy, we encourage you to first contact us directly to discuss.

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